In my previous blog post “A New Hope”, I mentioned that the engineers working on PowerVC have a relentless focus on making it quick and easy to use.
One of the methods we use to calibrate how well we are meeting this goal is through a process called interactive Hands On Test (iHOT). During the iHOT process, we bring in a small number of clients and observe them as they use PowerVC to accomplish a number of management tasks.
Each client will run through several real-life scenarios over one and a half days. The tasks might include installing and configuring PowerVC, capturing and deploying virtual machines/LPARs, creating storage templates, relocating virtual machines from one host to another, and other common tasks. We provide a controlled environment inside our lab for the iHOT process to provide a consistent experience for each client.
During the iHOT process, we observe how the clients use PowerVC functionality to accomplish the tasks, capture the areas where they have problems, and gather feedback and suggestions for future improvements.
Our User Experience team took a small group of clients through the iHOT process for our first release of PowerVC earlier this year. That process resulted in a number of changes and enhancements that will be included in PowerVC Version 1.2 when it becomes available next month.
Next week we will be starting our next iHOT process with four different clients. They will have a chance to work with PowerVC Version 1.2 in a number of scenarios. The results of this process will drive changes and enhancements for future PowerVC releases.
I know that a number of you are chomping at the bit to get your hands on PowerVC, but you are just going to have to be patient for a little longer until the general availability of PowerVC Version 1.2 on December 6th.
Jay
P.S.
Remember to “Like” us on Facebook at http://www.facebook.com/ibmpowervc and check out Service Management Connect for PowerVC
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About Jay Kruemcke
Jay has had more than twenty years of experience in the information technology industry. Starting from a rather humble beginning at IBM, Jay became a mainframe systems support programmer.
Eventually Jay joined the AIX operating systems development team early in that product's development.
Jay leveraged technical skills that he built in systems management to establish himself as a member of the IBM Austin Executive Briefing Center.
His expertise in systems management with the SAP ERP system enabled his first product management role, as the owner of the Tivoli management product for SAP. Over the next three years he established that product as a success with the help of a strong development team.
Jay returned to AIX in a product management position initially focusing on managing new requirements for the AIX operating system. Jay established himself as a subject manager expert in AIX and Power Systems virtualization and became a frequent guest at conferences around the world.
Jay succumbed to the dark side and spent four years in IBM marketing in which he introduced AIX version 6 and AIX version 7 and many product innovations including the first every open beta program for an AIX release and a significant restructuring of the AIX offering structure and prices.
Jay was part of the cloud software development organization and and focused on managing development engagements for clients deploying clouds using Power Systems servers with PowerVC and related products.
In March of 2016, Jay retired from IBM and started in a new role as a product manager for SUSE, the Open Software company. Jay new focus is on enterprise Linux for POWER and ARM processor based systems.
The postings on this site solely reflect the personal views of the author and do not necessarily represent the views, positions, strategies or opinions of my employer.
Follow me on twitter @mr_sles, @cloudrancher and @chromeaix.
In my previous blog post “A New Hope”, I mentioned that the engineers working on PowerVC have a relentless focus on making it quick and easy to use.
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